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Initial Visit

Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, treatment can be done the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

  • Your referral slip and any X-rays if applicable.
  • A list of medications you are presently taking.
  • If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.

IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.

Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.) or require medication prior to dental cleanings (i.e antibiotics, for pre-med.)

X-Rays

If your previous dentist has taken recent x-rays (within 6-months), you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our facility.

COVID-19 PANDEMIC OFFICE PROTOCOL:

During the COIVD-19 Pandemic and as per ADA and Mass Department of Health and Safety, our office is closed until further notice to elective dental/endodontic care. During this time, we may be able to accommodate some urgent dental emergencies after a telephone interview. Our office manager and front desk is taking telephone calls and trying to triage patients with acute pain. For safety of our dental staff, patients are triaged for symptoms of COVID-19 prior to their arrival at our office. Please call the office at 416-781-5251 for more information about this protocol. Note: Office appointments may take longer to allow for a more rigorous protocol of disinfection of all surfaces between patients following the CDC and OSHA standards for our collective safety. At York Hill Endodontics, we are committed to the highest standards of safety during your care under our supervision. When you arrive to the office, you will be asked to wash your face and hands before filling out forms. If you feel sick or are under the weather, we ask you to stay home until your symptoms are fully resolved. We are unable to treat patients with signs and symptoms of a cold, coughing, fever, sneezing, and other manifestations of an upper respiratory tract infection until those symptoms are fully resolved. We appreciate your understanding during this pandemic and our vigilance to provide the safest possible care to our patients and staff.